About Us

Professional. Ethical. Results-Driven.

At PB Investigations, we have over 20 years of experience helping businesses and individuals recover what’s rightfully theirs. Our expert team specialises in ethical, efficient, and results-driven debt recovery, ensuring outstanding debts are resolved while maintaining professionalism and compliance.

We understand that unpaid debts can create financial stress, whether you’re a business struggling with overdue invoices or an individual trying to reclaim personal funds. That’s why we take a tailored approach—combining industry expertise, strategic negotiation, and compliance-driven processes to recover outstanding debts quickly and effectively.

Our Expertise

Our senior staff have significant experience working closely with solicitors on defended matters, attending court pre-trial conferences, assisting with negotiations during litigation, and maintaining clear communication with clients throughout the process.

Transparent Client Reporting

Transparency is key to our operations. We provide detailed reporting upon request, including monthly updates on paying debtors. Each client is assigned a dedicated collections manager to ensure clear communication and efficient case handling.

Trust Account Management

All recovered funds are deposited into our trust account for secure handling. We issue payments to clients monthly, deducting any commissions and charges. For larger amounts, we can release funds as soon as they have cleared, ensuring you receive your money as soon as possible.

Our Debt Recovery Process

We understand that every case is different, so we customise our debt recovery approach to suit the circumstances. Key steps include:

Debtor Search & Initial Contact – Confirm debtor details and notify them that the account has been handed over for collection.
Follow-Up & Negotiation – Contact the debtor to discuss payment arrangements, conducting a financial assessment if required.
Payment Confirmation – Formalise any payment agreements with written confirmation or a direct debit arrangement.
Field Calls & In-Person Visits – If necessary, arrange in-person visits to support the recovery process.

We also develop industry-specific recovery strategies to tackle challenges such as aged debts, defaults on payment plans, and debtor location issues.

Why Choose PB Investigations?

Whether you’re a business chasing overdue invoices or an individual seeking to recover personal debts, we provide a strategic, ethical, and results-driven approach. With PB Investigations, you can trust that your matter will be handled professionally, efficiently, and with your best interests at heart.

✔ 20+ Years of Experience – We know the industry inside and out.
✔ Ethical & Professional – We handle every case with integrity.
✔ Results-Driven Approach – Our focus is on recovering your funds efficiently.
✔ Tailored Solutions – Whether you’re a business or an individual, we adapt to your needs

At PB Investigations, we’re not just about debt collection—we’re about helping you regain financial control.

Need help recovering a debt? Contact us today for a confidential discussion.

📞 Call us on 0412 936 123
📧 Email us at enquiry@pbinvestigations.com.au